Shipping & Returns

Shipping & Returns

At Jeweler Shop, we aim to deliver your jewelry safely and on time. Please review our Shipping & Returns policy below:

**Shipping Policy**
– We offer nationwide and international shipping.
– Orders are processed within 1–2 business days.
– Standard delivery within the country usually takes 5–7 business days.
– International shipping times may vary based on destination and customs clearance.
– Tracking details will be shared with you once your order has been dispatched.
– Shipping charges (if applicable) are calculated at checkout.

**Returns Policy**
– We accept returns within 7 days of delivery.
– Items must be unused, undamaged, and returned in their original packaging with proof of purchase.
– Custom-made or personalized jewelry is non-returnable unless defective or damaged on arrival.
– Refunds will be processed to the original payment method within 7–10 business days after we receive the returned product.
– Return shipping costs are the responsibility of the customer unless the item is defective or an incorrect product was sent.

**Exchanges**
– Exchanges are available for items of equal or greater value.
– Please contact our support team before initiating an exchange to confirm availability.

For further assistance, please reach out to us via our Contact page or email us at support@jewelershop.com.